Frequently asked questions
Who is Nimedix Medical ?
NIMEDIX MEDICAL is a French company specialized in the distribution of medical equipment and paramedical.
We offer a wide range of equipment is CE certified and ISO for health professionals, to medical facilities and individuals.
What types of medical equipment do you offer ?
We offer a full catalog including :
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material diagnosis (blood pressure monitors, oximeters, ECG...),
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the medical furniture (examination tables, beds, carriages...),
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the equipment for rehabilitation and care,
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of hygiene products and consumables,
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as well as laboratory equipment.
All of our products are selected for their reliability and compliance to the european standards.
Do you ship internationally ?
Yes. NIMEDIX MEDICAL book FranceallEurope, and Francophone africa.
Our logistics solutions covering the major countries such as the Benin, the Senegal, the Côte d'ivoire, the Togo, and the Cameroon...
The time varies from 3 to 7 working days depending on the destination.
What are the accepted payment methods ?
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In France : credit card (via Stripe), PayPal or bank transfer.
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In Africa and Europe outside of France : the payment is made quote via bank transfer after validation.
Each transaction is secure and confirmed by e-mail.
What are the delivery times ?
Lead times depend on your location :
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France, metropolitan : 1 to 3 working days
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Europe excluding France : 1 to 3 days
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Africa : 3 to 7 days according to the transportation (air or sea)
We work with carriers who specialize in medical equipment to ensure speed and security.
Do you offer medical equipment refurbished ?
Yes, we offer a selection of equipment reconditioned and tested by our factory certified technicians.
Each product is controlled, cleaned, and guaranteedan ideal solution for structures seeking a excellent quality/price ratio.
Do you provide an invoice and a warranty ?
Yes, every order gives rise to a detailed invoice and a warranty manufacturer or distributor.
The duration of the warranty varies according to the products (generally 6 24 months).
Is it possible to get some advice before purchasing ?
Absolutely.
Our team will accompany you in the choosing the most appropriate materials your structure or your needs.
Contact us by e-mail or WhatsApp to get a personalised support.
Make sure the after sales service ?
Yes, NIMEDIX Medical has an after-sales service, reactive.
We provide :
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the maintenance remotely or on-site,
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the replacement of defective parts,
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and thetechnical assistance for the installation and calibration of the devices.
Can I buy directly online ?
Yes, if you are in Franceyou can buy it directly on our secure site.
For the other areas (Europe, Africa), it is enough for you to’send a quote request before purchase.